Privacy Policy for Raven Termite and Pest Control
Last Updated: March 2026
Welcome to Raven Termite and Pest Control (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website https://raventermiteandpestcontrol.com/ (the “Site”).
1. Information We Collect
We may collect personal and non-personal information when you interact with our Site, including:
- Contact information you provide (for example, your name, email address, phone number, service address) when you request service, subscribe to our newsletter, or fill out a form.
- Cookies and similar tracking technologies to enhance your experience and analyze usage.
- Technical data such as your IP address, browser type, operating system, device identifiers, and usage details (pages visited, time on site, referring/exit pages).
- Payment or billing information if you engage in services that require payment (via our secure payment processor).
2. How We Use Your Information
We use your information for purposes including:
- To provide, operate, and maintain our services and Site.
- To respond to your inquiries, schedule service, send confirmations or updates, and fulfill your requests.
- To deliver and measure targeted advertisements on social media, search engines, and other websites.
- To improve our Site, services, and customer experience, including by analyzing usage data.
- To detect, prevent and address technical issues or fraud, and ensure the security of our Site.
3. How We Share Your Information
We may disclose your information:
- To our employees, contractors, and service providers who perform services for us (such as payment processors, web hosting, analytics).
- To comply with legal obligations, enforce our rights, or protect the safety, rights, property or security of us, our customers, or others.
- In connection with a merger, acquisition, or sale of all or a portion of our business — in which case your information would be transferred as an asset of the business and subject to this Privacy Policy.
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We do not sell your personal information to third-parties for their marketing purposes.
Any mobile opt-in information will not be shared with any third-parties or vendors.
4. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to:
- Remember your preferences and settings.
- Provide you with personalized content.
- Analyzing traffic and usage trends to improve our website and services.
- Delivering and measuring targeted advertisements on social media platforms (such as Facebook and Instagram), search engines (such as Google), and other websites. We may use cookies, pixels, and similar tracking technologies from these third-party advertising partners to show you relevant ads based on your interests and previous interactions with our Site.
5. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you.
- Request correction of any inaccurate or incomplete information.
- Request deletion of your personal information (subject to legal or contractual restrictions).
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Opt out of receiving marketing communications from us.
To exercise any of these rights, please contact us using the details in Section 8 below.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or storage system is completely secure — we cannot guarantee absolute security.
7. Retention of Data
We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law, after which it will be securely deleted or anonymized.
8. Contact Us
If you have any questions about this Privacy Policy or our practices, or wish to exercise your rights, please contact us at:
Raven Termite and Pest Control
7704 Trappe Road, Dundalk, MD 21222
Email: support@raventermiteanpestcontrol.com
Any mobile opt-in information will not be shared with any third-parties or vendors.